Billing Terms & Conditions
Billing Terms & Conditions
Welcome to My Store, operated by JEWTPEAK SPOQRUB LLC. By placing an order and completing a purchase on our website, you agree to the billing terms and conditions outlined below. These terms regulate your payment obligations, security measures, and our financial policies.
1. Accepted Methods of Payment
To provide a smooth, secure, and flexible shopping experience, My Store supports a wide range of popular international payment options at checkout.
Credit and Debit Cards
We accept major credit and debit card networks globally, including:
- Visa
- Mastercard
- American Express (AMEX)
- Discover
- Diners Club
- JCB
Digital Wallets and Alternative Payments
For faster and safer express checkout, you can also pay using:
- PayPal
- Apple Pay
- Google Pay
- Shop Pay (Shopify’s native secure checkout)
Please note: We do not accept cash on delivery (COD), personal checks, bank transfers, or money orders.
2. Currency of Transactions
All financial transactions, prices, and shipping costs listed on My Store are denominated and processed in United States Dollars ($ / USD).
- If you are shopping from outside the United States, your local currency will be automatically converted to USD at checkout based on the real-time exchange rates provided by your bank or credit card issuer.
- Any international transaction fees or currency conversion fees charged by your financial institution are the sole responsibility of the customer.
3. Order Verification and Security
Your financial security is our utmost priority. To protect our community from unauthorized card usage and fraudulent online activity, we implement strict checkout verification protocols.
SSL Encryption
Our website uses Secure Sockets Layer (SSL) encryption technology to protect your cardholder data. Your full credit card numbers are encrypted and processed directly through certified PCI-DSS compliant payment gateways. My Store and JEWTPEAK SPOQRUB LLC never store, see, or have access to your private credit card credentials.
Fraud Screening
All orders are subject to a automated fraud screening process powered by Shopify. We reserve the right to put a temporary hold on or cancel any order that triggers high-risk fraud alerts.
- If your order is flagged, our team may email you from service@visualvisualize.com to request a basic verification of identity before your clothing items are packaged and shipped.
- If you fail to provide validation within 3 business days, your order will be cancelled, and a full refund will be sent automatically.
4. Payment Timing and Billing Authorization
- Immediate Charging: Your chosen payment method will be charged in full immediately upon clicking the "Pay Now" or "Complete Order" button at the end of the checkout process.
- Order Modifications: Once a payment is authorized and processed, we cannot alter the billing details, apply manual discounts retrospectively, or change payment methods. If you made a mistake, please email us immediately to cancel the order before fulfillment so you can re-order correctly.
5. Sales Tax and Duties
- Sales Tax: Sales tax will be automatically calculated and added to your order total at checkout where legally required. This calculation is determined based on the destination shipping address and state regulations.
- Import Duties: For international shipments outside the United States, any customs duties, import tariffs, or local value-added taxes (VAT) are assessed by your country’s customs authority and are paid entirely by the buyer upon arrival.
6. Resolving Billing Errors and Disputes
If you notice an unexpected discrepancy, an accidental duplicate charge, or an incorrect amount billed on your bank statement under our merchant name, please do not file a formal chargeback with your bank right away.
- Banks take weeks to resolve disputes, which freezes your funds. Instead, contact us immediately at service@visualvisualize.com.
- We will investigate our billing system logs within 24 to 48 hours. If an official error is confirmed, we will issue a direct refund back to your original payment method immediately.
7. Customer Support and Corporate Billing Contact
For any queries, billing complaints, or invoicing requests related to your purchases, please contact our administrative team:
- Company Operator: JEWTPEAK SPOQRUB LLC
- Corporate Address: 4201 S Navajo St, Englewood, CO 80110, United States (Note: No customer billing service counters or retail options are open at this physical office).
- Support Email: service@visualvisualize.com